FAQ
Auf unserer häufig aktualisierten FAQ-Seite finden Sie Antworten auf häufig gestellte Fragen zu unserem Unternehmen, unseren Produkten, Dienstleistungen, Richtlinien und mehr.
Popular Questions
Check out the most frequently asked and viewed questions that we receive.
We do not currently sell products directly through our website. If you would like to purchase our products, please visit our ecommerce portal at www.gofesch.com.
To inquire about or request our services, please use the contact form on our website to get in touch with us. A member of our team will respond to discuss service options and details with you.
For products ordered through our ecommerce portal at www.gofesch.com, please refer to the delivery information provided during the checkout process. Delivery times and options will be shown based on the items in your cart and destination.
For services, delivery timeframes and policies vary depending on the type of service ordered. To get accurate delivery details for the services you require, please contact us using our online form. A representative will respond with more information on expected delivery based on your specific service needs.
For product orders placed through our ecommerce portal www.gofesch.com, you will receive an email confirmation that your order is placed. This email will contain details of the items purchased and estimated delivery timeframe.
For services purchased, you will receive a follow up confirmation email after your request is processed. This will confirm your service order and provide any additional details related to delivery, scheduling or next steps for your specific service.
To track the status of orders placed through our ecommerce portal www.gofesch.com, please visit your account dashboard on the site. Under „My Orders“, you can find up-to-date tracking information for each order including processing status and delivery details once shipped.
For any issues accessing your account or locating specific order tracking information, please contact our customer support team for assistance.
We periodically offer select clearance and discounted items through our ecommerce portal www.gofesch.com. Availability of discounted items changes frequently and quantities may be limited.
To see if any current clearance merchandise is available for online ordering, please browse the „Clearance“ category on our portal. Clearance merchandise can only be purchased online while supplies last.
Note that clearance merchandise is final sale and cannot be returned or exchanged. Please review product details carefully prior to purchasing.
If you have any other questions about purchasing discounted or clearance items online, please contact our customer service team for assistance.